COMMUNITY PARTNERS

Thank you for your commitment to working with us to get the word out about the NC Homeowner Assistance Fund (NCHAF) in your community. To support your outreach efforts, printed promotional materials (e.g., posters, fliers, rack cards, door hangers) can be ordered online and will be shipped directly to you at no cost.

Our team has also prepared an easy-to-use digital partner toolkit to help you market the program to your stakeholders. The following materials are included in our downloadable Partner Toolkit:

Program Fact Sheet (English and Spanish)
Program Logos
Social Media Graphics
Social Media Guidelines
Program Flier (Multilingual)
Know Your Options video

Application Checklist (English and Spanish)
Application Timeline (English and Spanish)
Partner Marketing Tips
Partner Newsletter Content

DOWNLOAD PARTNER TOOLKIT ORDER PROMOTIONAL MATERIALS

Government & Officials

Our Government Relations team stands ready to help your constituents avoid mortgage delinquencies, defaults, displacements and foreclosures due to financial hardships related to the coronavirus pandemic.

Let’s connect. If you would like to learn more about the NC Homeowner Assistance Fund or require assistance addressing constituent inquiries relating to the Program, please contact the North Carolina Housing Finance Agency Government Relations team at wphill@nchfa.com.

Partnership Opportunities

The NCHAF Outreach team welcomes opportunities to further expand our reach and increase program accessibility to North Carolina’s most vulnerable communities to ensure affected homeowners apply for this assistance.

Help us spread the word! If you would like to discuss partnership opportunities, please contact the NC Homeowner Assistance Fund Outreach team at outreach@nchaf.gov to learn how you can help.

Mortgage Servicers

Questions?

Hear from Homeowners We've Helped

Below are some stories of North Carolinians who have been helped by the program. Click the eligibility link below to see if we might be able to help you.

“NCHAF contacted my mortgage company and got them off my back. I have colon cancer and recently my cancer has progressed. I could not work as much waitressing and with NCHAF helping me, I can stand up and breathe again.”

Tammie T., Guilford County

“I got the assistance I needed during a difficult time in my life. My case manager was responsive with getting me the answers I needed. I am so grateful.”

Jessica G., Mecklenburg County

“The physical and mental toll that the pandemic has taken on those of us in the medical field has been difficult. When I found out I was awarded with mortgage assistance, I said ‘Hallelujah!”

Karen M., Hoke County

“I like the NCHAF program, it gives our clients at Life Store Bank hope. Folks have been negatively impacted by the pandemic and late on mortgages. It gives them a chance to get caught up and NCHAF staff have been very responsive to clients providing financial assistance. It's wonderful that they have been helping our homeowners.”

Doug Matney, Credit Relations Manager, Life Store Bank